GeneMatrix establishes and discloses the following guidelines for the processing of personal information in order to protect and promptly and smoothly handle complaints related to the protection of personal information of information subjects (customers) in accordance with Article 30 of the Personal Information Protection Act.

1. Purpose of processing personal information

GeneMatrix processes personal information for the following purposes and does not use it for purposes other than the following.

- Identification and authentication of individuals for providing services to customers

2. Period of Processing and Retention of Personal Information

GeneMatrix processes and retains personal information within the period agreed upon or required by law when collecting personal information from information subjects.

- Retained for 2 years after registering customer inquiry

3. Provision of personal information to third parties

GeneMatrix does not provide personal information to third parties except in cases that fall under Article 17 of the Personal Information Protection Act, such as separate consent from the information subject or special provisions of the law.

4. Rights, obligations and exercise methods of information subjects and legal representatives

1. Request to view personal information

2. Request for correction if there is an error in personal information

3. Request for deletion

4. Request to suspend processing

5. Personal information items processed

GeneMatrix processes the following personal information items.

- Company name, name, position, website, email address, mobile phone number

6. Destruction of personal information

① GeneMatrix destroys the personal information without delay when the personal information becomes unnecessary, such as when the personal information retention period has elapsed or the purpose of processing has been achieved.

② GeneMatrix destroys personal information in the following ways.

- Electronic files: Delete information stored on the website

7. Measures to ensure the safety of personal information

GeneMatrix is taking the following measures to ensure the safety of personal information.

- Management measures: Establishment and implementation of internal management plan, regular training for employees, etc.

- Technical measures: Management of access rights such as setting a password for the personal information processing system (or computer where personal information is stored), installation of security programs such as anti-virus software, encryption of files where personal information is stored

- Physical measures: Conditions of the place where personal information is stored, access control, etc.

8. Matters related to installation, operation and refusal of automatic personal information collection devices

① GeneMatrix uses ‘cookies’ to store usage information and retrieve it from time to time in order to provide individualized services to users.

② Cookies are a small amount of information that the server (http) used to run the website sends to the user's computer browser and are sometimes stored on the hard disk of the user's PC computer.

1) Purpose of use of cookies: They are used to provide optimized information to users by identifying visitation and usage patterns, popular search terms, secure access, etc. for each service and website visited by the user.

2) Installation, operation and refusal of cookies: You can refuse the storage of cookies through the option settings in the Tools>Internet Options>Personal Information menu at the top of your web browser.

3) If you refuse to store cookies, you may have difficulty using customized services.

9. Personal information protection officer

GeneMatrix is responsible for overall management of personal information processing, and has designated a personal information protection manager as follows to handle complaints and damage relief from information subjects related to personal information processing.

Personal information protection manager: Joohong Jeong

Position: Managing Director

Contact: +82-31-628-2000

10. Changes to personal information processing policy

This privacy policy is effective from March 20, 2024.